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SOFT (Sales @ Our Finger Tips) is owned and operated by Airavad Web Solutions Private Limited (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal and business information of our users. This Privacy Policy explains how we collect, use, store, and protect information when you use the SOFT mobile application and related services.

Information We Collect

The App collects only the minimum data required to provide its services effectively, including:

  1. Basic user information (name, employee ID, role, phone number, email)
  2. Sales, order, and activity-related data
  3. Location data (only when GPS-based features are enabled)
  4. Facial data (only if facial verification attendance is enabled)
  5. Device and usage data for performance monitoring and security

How We Use Information

Collected data is used strictly for:

  1. Sales and field force management
  2. Attendance and activity tracking
  3. Reporting, analytics, and dashboards
  4. Demand forecasting and performance evaluation
  5. Improving application performance and reliability

We do not use user data for advertising or promotional purposes.

Data Sharing

Airavad Web Solutions Private Limited does not sell, rent, or trade personal or business data.

Data may be shared only:

  1. With authorized administrators of the client organization
  2. With trusted service providers supporting app operations under confidentiality agreements
  3. When required by law, regulation, or legal process

Permissions Usage

The App may request access to:

  1. Location: For field tracking and attendance features
  2. Camera: For facial verification attendance (if enabled)
  3. Internet: For secure data synchronization

All permissions are used solely for intended business functionality and can be managed through device settings.

Data Security

We implement reasonable technical and organizational safeguards to protect data from unauthorized access, misuse, loss, or alteration. While we follow industry-standard security practices, no system can guarantee absolute security.

Data Retention

Data is retained only as long as necessary for business operations or to meet legal and organizational requirements.

User Rights

Users may, subject to organizational policy and applicable laws:

  1. Access their personal data
  2. Request corrections to inaccurate data
  3. Request deletion through authorized company representatives

Policy Updates

Airavad Web Solutions Private Limited reserves the right to update this Privacy Policy from time to time. Continued use of the App constitutes acceptance of the updated policy.

Contact Information

For privacy-related inquiries, contact:

Email: soft@airavadweb.solutions

Website: https://soft.org.in/ | https://www.airavadweb.solutions/

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